Bellator Coaching

Privacy Policy

1

Overview

Bellator Coaching ("we", "us", "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2

Personal Information We Collect

We may collect personal information that is reasonably necessary for our business operations, including:

  • Name and contact details (email, phone number)
  • Payment and billing information
  • Coaching-related information you voluntarily provide (including fitness, lifestyle, or personal goals)
  • Communication records
  • Technical data such as IP address and device information
3

How We Collect Information

We collect personal information through:

  • Direct interactions (enquiries, applications, onboarding forms)
  • Coaching sessions and client communications
  • Payment and booking processes
  • Automated technologies (such as cookies or analytics tools)
4

Purpose of Collection

We collect and use your personal information to:

  • Deliver coaching services and programs
  • Communicate with you regarding your progress or enquiries
  • Process transactions and manage accounts
  • Improve our services and client experience
  • Send relevant updates or marketing communications (where permitted)
  • Comply with legal and regulatory obligations
5

Disclosure of Personal Information

We may disclose personal information to:

  • Payment processors and financial institutions
  • Service providers (such as IT, software, or hosting providers)
  • Professional advisors (legal, accounting)
  • Regulatory authorities where required by law

We do not sell or trade your personal information.

6

Data Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure. Security measures include:

  • Secure digital systems and platforms
  • Restricted access to personal information
  • Regular monitoring and updates

Despite these measures, no system is completely secure.

7

Access and Correction

You may request access to or correction of your personal information at any time.

We will take reasonable steps to ensure your information is accurate, up to date, and complete.

8

Marketing Communications

We may send communications related to services, updates, or offers where you have consented or would reasonably expect such contact.

You may opt out at any time by contacting us or using unsubscribe options where available.

9

Overseas Disclosure

Some service providers we use may store or process data overseas. Where this occurs, we take reasonable steps to ensure compliance with Australian privacy obligations.

10

Retention of Information

We retain personal information only for as long as necessary to:

  • Provide our services
  • Meet legal and regulatory requirements
  • Resolve disputes and enforce agreements
11

Complaints

If you believe your privacy has been breached, you may contact us. We will investigate and respond within a reasonable timeframe.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).

12

Contact

For privacy-related enquiries or requests:

Bellator Coaching
Email: [email protected]

13

Updates to This Policy

We may update this Privacy Policy from time to time. The most current version will always include the effective and last updated dates listed above.

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